Rinad Tours · incoming services
Full Tunisia incoming services — ground coordination for every detail of your partner trips
From landing to return boarding, we handle ground coordination end-to-end: airport meet-and-greet, hotel transfer, stay confirmation, excursions, Sahara, charters, MICE. All with a single field coordinator per group.
Nationwide Tunisia coverage · two local offices · field teams in every tourist region
Commercial standing for partners
2 offices
Tunis office + Sousse office — twin operational footprint
15+ source markets
We operate for partners across Western, Eastern and Northern Europe, the Middle East and the Maghreb
AR · FR · EN
Operations in 3 core languages, Italian/German/Russian support via the network
FIT · Groups · Charter · MICE
Full capability portfolio: individuals, groups, seasonal charter operations, conferences and incentives
Incoming services portfolio
FIT bookings
Individual and family bookings across the Rinad hotel network (Hammamet, Sousse, Djerba, Tunis, Tabarka).
Groups & incentives
Full group and corporate handling: hotel contracting, transfers, excursions, multilingual support.
Leisure packages
Packaged or tailor-made itineraries — beach, desert, culture, or combinations.
Hotel contracting
Negotiated rates directly with our network of 4-5★ hotels across every Tunisian tourist region.
Airport transfers
24/7 meet-and-greet in licensed vehicles, notably at the main airports (Tunis, Monastir, Enfidha, Djerba).
Day-trips & excursions
50+ curated experiences: Sahara (Douz, Tozeur, Matmata), Carthage, Sidi Bou Said, Djerba, Tabarka.
Charter support
Ground operations for seasonal charters, coordinated with European and Middle-Eastern operators.
MICE / corporate
Conferences and corporate incentives at premium properties in Hammamet, Sousse, Djerba.
Operational strengths
One coordinator per group
Each partner group gets one field coordinator owning the file end-to-end — no channel hand-off, no ownership ambiguity.
24/7 on-call
Operational on-call line in Arabic/French/English available outside business hours for emergencies.
Reporting and follow-up
After each group: short report back to your office covering the stay, observations and operational items worth addressing.
Contracting flexibility
Net TO rates for volume partners, limited allotments where useful, or Request & Confirm model for unit bookings.
Cooperation model
1) Framework agreement
Signing a document setting rates, payment, cancellation and responsibilities. Signing time depends on partnership review from both sides.
2) First quote request
Send a trip file (FIT or group), we reply with a detailed quote within 1 business day covering pricing, availability and terms.
3) Operations and follow-up
Booking confirmation, airport meet-and-greet, transfers, excursions and field-coordinator follow-up. Post-trip: short report back to the partner.
Tourist-region coverage
We cover every Tunisian tourist region with local teams and field coordinators.
FAQ
Which source markets do you currently serve?
We work with agencies from France, Germany, Switzerland, Italy, the UK, Russia, Belgium, Serbia, Belarus, Sweden, Denmark, the Czech Republic, Iraq, Morocco and Algeria, plus additional markets on request.
What are your reply lead times?
Standard reply time for routine inquiries (FIT, groups) within Tunisia business hours: typically same business day. For complex files (MICE, charters, large groups): within 48 hours with a detailed quote.
Do you offer net Tour-Operator (TO) rates?
Both: net TO rates for sales partners with committed volume, and FIT rates for unit bookings. We sign a framework agreement that sets pricing and payment terms per partner.
What languages do you handle operationally?
Arabic, French, English as core languages. Italian, German and Russian available through hotel partners and ground teams.
How do we start a partnership?
Email reservation.tu@rinadtravel.com or WhatsApp us with your company profile and target source markets. We share the services brochure + framework agreement. Fast onboarding depending on partnership review.
Start incoming cooperation with Rinad Tours
Send a first quote request (FIT or group) or a framework-agreement request — reply within 1 business day.
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