Privacy Policy

Last updated: 18 November 2025

This Privacy Policy explains how Rinad Travel (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website rinadtravel.com, contact us, or use our travel services.

1. Who we are

Rinad Travel is a travel and tourism service provider. We organize and promote tours, flights, hotel bookings, and related travel services for our customers.

2. Data we collect

We may collect the following types of personal data:

• Full name
• Contact details (email, phone number, messaging accounts)
• Booking details (destination, dates, number of travelers)
• Payment-related information (managed securely by our payment partners)
• Technical information (IP address, browser type, device information, cookies)

3. How we collect your data

We collect data in the following ways:

• When you fill out forms on our website (contact, booking, inquiry forms)
• When you contact us via email, phone, WhatsApp, or social media
• When you interact with our ads or chatbots on platforms such as Facebook, Instagram, or Messenger
• Automatically through cookies and similar technologies when you use our website

4. How we use your data

We use your personal data to:

• Process your inquiries and travel bookings
• Provide you with information about trips, offers, and services you request
• Communicate with you before, during, and after your trip
• Improve our website, services, and customer support
• Comply with legal, accounting, and regulatory requirements
• Run marketing campaigns, retargeting, and analytics (where permitted by law)

5. Legal basis for processing

We process your personal data on the following legal bases:

• Your consent, where required (for example, for certain marketing communications)
• Contractual necessity, to provide the travel services you request
• Legitimate interest, to run and improve our business and services
• Legal obligations, where applicable

6. Cookies and tracking technologies

Our website may use cookies and similar technologies to remember your preferences, improve website performance, and analyze traffic. Some cookies may be used by third parties such as analytics or advertising partners (for example, Meta and Google).

You can manage or disable cookies through your browser settings, but this may affect some website features.

7. How we share your data

We may share your personal data with:

• Travel partners (airlines, hotels, local agencies) to complete your bookings
• Payment service providers and banks to process payments
• IT, hosting, and m